Terms and Conditions AJR88 — Platform Usage Guide

1 Acceptance of Terms

Welcome to AJR88, Malaysia's leading online casino platform. This Terms and Conditions document is a legally binding agreement between you ("User") and AJR88 ("Platform", "We"). By accessing, registering, or using any part of the AJR88 platform — whether through the website ajr88.fun or the official mobile app — you hereby acknowledge that you have read, fully understood, and agreed to be bound by all terms stated in this document.

These terms cover all aspects of platform use, including account registration, gaming activity, financial transactions, use of bonuses and promotions, and all interactions with the AJR88 customer support team. These terms should also be read together with Privacy Policy and the Responsible Gaming ours, which forms part of the overall agreement.

2 User Eligibility

Use of the AJR88 platform is restricted to individuals who meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Registering under your own name and not on behalf of a third party without written authorisation.
• There are no legal restrictions in your location that prohibit the use of online gambling platforms.
• Never previously banned by AJR88 for violation of terms.
• Not currently declared bankrupt or subject to any court order restricting financial activity.

AJR88 reserves the right to request identity verification documents (KYC) from users at any time to ensure eligibility requirements are met. Documents that may be requested include a national ID, passport, bank statement, or other supporting documents. Failure to submit the required documents within the specified timeframe may result in the account being temporarily suspended until verification is complete.

Regional Restrictions

AJR88 does not accept registrations or usage from regions or countries with specific legal restrictions on online gambling. It is entirely the user's responsibility to ensure that use of this platform is lawful in their location. AJR88 is not responsible for any legal implications that may arise from accessing the platform from a restricted region.

3 Account Registration

Each user is only permitted to register one (1) account only on the AJR88 platform. Registering multiple accounts using the same name, email address, phone number, or payment information — or by the same individual using different identities — is a serious violation of these terms.

User Account Responsibilities

• You are solely responsible for maintaining the confidentiality of your account password.
• Never share your login credentials with anyone, including family members.
• All activity that occurs under your account is your sole responsibility.
• Notify AJR88 immediately if you suspect your account has been accessed without authorisation.
• Ensure all information provided during registration is accurate, up to date, and truthful.

Identity Verification (KYC)

AJR88 conducts an identity verification process for all new users as part of our standard Know Your Customer (KYC) procedure. This process helps us protect the security of your account and ensures compliance with anti-money laundering requirements. Verification is typically completed within 24 business hours after the required documents are submitted.

4 Deposits & Payments

AJR88 supports a variety of popular deposit methods in Malaysia including internet banking (FPX), Touch 'n Go eWallet, GrabPay, and other digital payment methods. All deposits are processed in Malaysian Ringgit (MYR) and credited to your account automatically once the transaction is confirmed.

Deposit Terms

• The minimum deposit limit per transaction is as stated on the platform's deposit page.
• You may only deposit funds from an account or payment method registered in your own name.
• AJR88 does not accept deposits from third parties, loans, or unverified credit sources.
• All deposits are final and cannot be reversed once processed.
• AJR88 does not charge processing fees for deposits; however, your financial institution may apply its own charges.

Transaction Security

All financial transactions on the AJR88 platform are protected by 256-bit SSL encryption technology, the highest security standard in the industry. Your financial information is not stored on AJR88 servers — card or bank account data is handled directly by licensed and trusted payment processors.

5 Fund Withdrawal

Fund withdrawals from your AJR88 account may be made at any time subject to the following conditions. AJR88 is committed to processing withdrawals promptly and transparently.

Withdrawal Procedure

• Withdrawals may only be made to the same payment method used for the deposit ("return-to-deposit rule").
• Full identity verification (KYC) is mandatory before your first withdrawal is processed.
• The minimum and maximum withdrawal limits are as displayed on the platform's withdrawal page.
• Withdrawals are typically processed within 1–3 business days depending on the payment method selected.
• Withdrawals exceeding certain limits may require additional verification for security purposes.

Withdrawal Restrictions

AJR88 reserves the right to suspend or reject withdrawal requests in the following situations: accounts under investigation for signs of fraudulent activity, failure to meet the associated bonus wagering requirements, or accounts undergoing an incomplete KYC process. In all cases, our support team will inform you of the reason for the suspension and the steps required to resolve it.

6 Bonuses & Promotions

AJR88 offers a wide range of exciting bonuses and promotions for both new and existing users. Each bonus is subject to wagering requirements and specific terms stated alongside the respective offer. Players are encouraged to read and understand all terms before claiming any bonus.

General Bonus Terms

• The welcome bonus is available for new registrations only and cannot be claimed more than once.
• Wagering requirements must be met before bonus funds or bonus-related wins can be withdrawn.
• Bonuses cannot be transferred between accounts or converted directly to cash before the required conditions are met.
• AJR88 reserves the right to void any bonus if there is evidence of abuse or any attempt to manipulate the system.
• The value and validity period of each bonus are as stated in the respective promotion's terms.
• Users with multiple accounts are not eligible for any bonuses.

VIP Programme

AJR88 VIP program members enjoy a range of exclusive privileges including higher withdrawal limits, weekly cashback, exclusive bonuses, and a dedicated personal account manager. The specific terms and conditions of the VIP program are detailed separately on the VIP platform.

7 Game Rules

All games offered on the AJR88 platform have their own rules displayed within the respective game interface. Players are responsible for understanding the rules of each game before playing.

Game Results

• All game results are final and may not be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game session, AJR88 will make decisions based on the data recorded on the server.
• Wins displayed in-game are shown in platform credits and will be converted to MYR at the current exchange rate.
• Any winnings resulting from a technical error or software bug are invalid and will not be paid out.

Betting Limits

Each game has its own minimum and maximum betting limits. These limits may differ between regular games and VIP games. Players are encouraged to check the betting limits before starting a session to avoid confusion.

8 Player Conduct

AJR88 expects all users to interact with the platform and fellow players in a respectful, honest, and responsible manner. Unacceptable conduct includes but is not limited to:

• Using automated software, bots, or third-party tools to play or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Making threats, using offensive language, or displaying disrespectful behaviour toward support staff or other players.
• Attempting to hack, attack, or disrupt the platform's technical infrastructure.
• Using the platform for money laundering or any other illegal activity.
• Providing false information during registration or the KYC process.

AJR88 reserves the right to take immediate action including account suspension or termination, balance forfeiture, and reporting to the relevant authorities if such conduct is detected or confirmed.

9 Account Closure

Closure at User's Request

Users may request account closure at any time by contacting the AJR88 support team via live chat. Prior to closure, users must ensure there are no outstanding bonus wagering requirements and that all valid withdrawals have been processed. Any remaining funds after all valid deductions will be returned to the user in accordance with standard procedures.

Closure by AJR88

AJR88 reserves the right to close or suspend a user account without prior notice under the following circumstances:

• Violation of any terms in this document.
• Identity verification failure or insufficient KYC documents.
• Suspicious activity related to fraud or money laundering.
• Use of the account by an individual who does not meet the eligibility requirements.
• Upon instruction from the relevant regulatory or legal authority.

Self-Exclusion

Players who wish to limit or stop their gaming activity may use the self-exclusion feature available on the platform. For more information on responsible gaming tools, please visit the Responsible Gaming ours.

10 Limitation of Liability

AJR88 shall not be liable for any losses incurred by users arising from the use of this platform, including financial losses from gambling activity, service disruptions beyond our control, or personal decisions unrelated to any technical failure on our part.

Disclaimer of Warranties

The AJR88 platform is provided on an "as-is" basis. While we strive to ensure the platform operates without interruption, AJR88 makes no guarantee that the platform will always be available, error-free, or meet specific user expectations. In the event of unavoidable disruptions, we will work to restore service as quickly as possible and notify users through official communication channels.

Force Majeure

AJR88 is not liable for any delay or failure to fulfil our obligations due to extraordinary events beyond our control, including natural disasters, internet infrastructure disruptions, government actions, or other similar emergency situations.

11 Data Privacy

AJR88 values user privacy and is committed to protecting your personal information. The collection, use, and protection of your personal data is governed by Privacy Policy ours, which forms part of this agreement.

Data Usage

• Personal data is collected solely for the purposes of identity verification, transaction processing, and service improvement.
• AJR88 does not sell or rent user data to third parties for marketing purposes.
• Data may be shared with licensed payment processors and regulatory authorities when required by law.
• Users have the right to request a copy of their personal data or request its deletion, subject to legal record-keeping requirements.

For detailed information on how we handle your personal data, please read Privacy Policy AJR88 in full.

12 Terms Amendments

AJR88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Any changes take effect immediately upon publication on this page. The "Last Updated" date at the top of this document will be revised to reflect the latest changes.

It is the user's responsibility to check this page periodically to stay informed of the current applicable terms. Continued use of the AJR88 platform after any amendments are published will be considered acceptance of the revised terms.

Notice to Users

In the case of major amendments that materially affect user rights, AJR88 will endeavour to notify registered users through appropriate communication channels within a reasonable period before such amendments take effect.

Applicable Law

These Terms and Conditions and any disputes arising from the use of the AJR88 platform shall be governed and interpreted in accordance with applicable law. Any disputes will be resolved first through good-faith negotiation, and if unsuccessful, through arbitration or appropriate legal proceedings.